Eligible for Review
Contact support promptly if an item arrives damaged, incorrect or unsuitable. Eligibility depends on the item and condition.
Return & Exchange
Simple. Clear. Support when you need it.
Exchange
Size or product exchange requests are reviewed against product condition and availability.
Not Automatically Returnable
Used, altered, damaged-after-delivery or incomplete items may not qualify. Contact support before sending anything back.
RETURN PROCESS
Four clear steps
- 1
Contact Us
Share the issue through the Contact page or WhatsApp.
- 2
Provide Order Details
Include your order number, checkout phone and clear details of the request.
- 3
Return / Exchange Review
Support confirms eligibility and the appropriate next step.
- 4
Resolution
Approved cases are handled according to the agreed return or exchange arrangement.